Lars Malm, CEO of ITC Network: "The more companies that use Inkopio, the better."

In the search for a consultant management system that covers all needs, ITC Network began a collaboration with Inkopio in 2020. Here, Lars Malm, CEO of ITC Network, explains how the system facilitates the handling of the company’s increased volume of consultants by automating everything from contracts and time reporting to invoicing and accounting.

ITC Network, a provider of specialized consultants in IT and business development, has been collaborating with Inkopio for the past four years. When Lars Malm, CEO of ITC Network, started the company, he managed contracts, time reporting, invoicing, and accounting manually. As the company grew, the demands on consultant management increased, leading them to seek a system that could automate their work.

"I thought we would need separate systems for contracts, time reporting, invoicing, and accounting. But when one of our salespeople came into contact with Inkopio, we realized there was a solution that covered all our needs – Inkopio."

"Inkopio ignited our interest when they introduced their system."

“Inkopio ignited our interest when they introduced their system. An important factor for our collaboration was that Inkopio's team has a great understanding of our industry and our needs. After being introduced to Inkopio, Lars had high expectations for the collaboration. He states that Inkopio quickly exceeded these expectations, and now ITC Network can manage their consultants in one place – with just a few clicks."

"Self-billing is revolutionary."

Previously, ITC Network spent significant resources on manual invoice handling. Now it is done in Inkopio, which automatically updates them in the accounting system Fortnox. This has reduced the administrative burden and increased the company's efficiency. 

"With the self-billing feature in Inkopio, we also avoid discrepancies between the consultants' time reporting and supplier invoices. We can also customize the invoices to match the customers' own format and structure, which has been greatly appreciated." 

Inkopio also accrues invoices in Fortnox to ensure they are recorded in the correct period. This has played a crucial role for ITC Network and led to time savings and even more structure in accounting.

"We can easily share statistics and insights on what customers are buying from us."

Inkopio's statistics module has also provided ITC Network with insights into their consultants' work to ensure customer satisfaction. 

"We can easily share statistics and insights on what customers are buying from us. It also gives us the opportunity to evaluate consultants and take action if there are any remarks."

"In many ways, they feel like part of our own organization."

During the system implementation, the staff has been available with quick support. Lars states that he has received answers to questions even outside regular working hours. 

"They are well-versed in our challenges and needs and have been very helpful in solving problems and providing advice for improvements. In many ways, they feel like part of our own organization."

"The more companies that use Inkopio, the better it is for the industry."

Something Lars also highly values with Inkopio is the ability to automate consultant request and quotes as well as the ability to evaluate consultants. This has meant that the company does not need to hire additional staff for this purpose. When asked if Lars Malm would recommend Inkopio to other companies, he responds:

"Definitely. Their understanding of the industry and dedication to delivering high-quality services has made them a valuable partner for us. The more companies that use their system, the better it is for us in the industry."